Terms & Conditions

Welcome to ChartAI! These terms and conditions outline the rules and regulations for using our service. By accessing or using ChartAI (the “Service”), you acknowledge that you have read, understood, and agree to be bound by these Terms and any future modifications (collectively, the “Terms”). If you do not agree to these Terms, you must not use the Service.

1. No Financial Advice

ChartAI does not offer financial, investment, tax, or legal advice. All content provided by ChartAI is for informational purposes only and should not be treated as a substitute for professional advice. Any decisions you make based on content from ChartAI are your responsibility, and you agree that ChartAI will not be held liable for any consequences resulting from such decisions.

2. No Personal Identifiable Information (PII)

You understand and agree not to share any personal identifiable information (PII) while using our platform. This includes (but is not limited to) full names, email addresses, phone numbers, or financial account details. ChartAI disclaims all liability for any PII data that you voluntarily share within your messages.

3. User Consent and Data Processing

By using ChartAI, you give consent for ChartAI to store and process the messages and other information you provide. You acknowledge and agree that your data is processed for the purpose of providing the Service (including AI-generated responses and visualizations). ChartAI’s data retention and privacy policies comply with applicable data protection regulations, including the General Data Protection Regulation (GDPR). For more information, please review our Privacy Policy.

4. User Responsibility

You, the user, are solely responsible for the content you share through ChartAI. Do not share sensitive information, illegal content, or content that violates any intellectual property rights. By accessing or using the Service, you accept full responsibility for the legality, reliability, and appropriateness of any content you upload or transmit.

5. Intellectual Property

All text, graphics, logos, designs, and other works featured on or through the Service are the property of ChartAI or its licensors. You may not reproduce, distribute, modify, or publicly display any portion of the Service without prior written consent from ChartAI.

6. Disclaimer of Warranties

The Service is provided “as is” and “as available.” ChartAI does not warrant that the Service will be uninterrupted, free of errors, or secure. You acknowledge that ChartAI makes no guarantees regarding the accuracy, timeliness, or reliability of any output generated by its AI systems.

7. Limitation of Liability

In no event shall ChartAI, its employees, or its affiliates be liable for any damages, including direct, indirect, incidental, special, punitive, or consequential damages arising out of or in any way connected with your use of the Service. This limitation applies to all claims, whether based on warranty, contract, tort, or any other legal theory.

8. Privacy & Data Retention

ChartAI is committed to protecting your privacy in compliance with GDPR and other applicable data protection regulations. We only store and process your data to provide and improve the Service. For further details, please refer to our Privacy Policy.

9. Modifications to the Terms

ChartAI reserves the right to modify or replace these Terms at any time. Material changes will be communicated to users via reasonable means (e.g., prominent notice on the site or via email). By continuing to use the Service after any changes, you accept the updated Terms.

10. Governing Law

These Terms shall be governed and construed in accordance with the laws of the jurisdiction in which ChartAI operates (United Kingdom), without regard to its conflict of law provisions.

11. Contact Us

If you have any questions or concerns about these Terms, please contact us at support@chartai.io.

By continuing to use ChartAI, you confirm your acceptance of these Terms and all associated policies.